pkjok Privacy Policy —
Your Information Is Our Responsibility
Your personal information at pkjok is protected with the highest level of security. We ensure your privacy through SSL encryption and strict data protection practices.
Last Updated: January 2026
Introduction and Scope of Application
pkjok is a trusted online casino and betting platform for players in Bangladesh. This Privacy Policy ("Policy") applies to pkjok ("we", "our") website pkjok.cam and all related services. By using our platform, you agree to the terms of this Policy.
The purpose of this Policy is to clearly inform you about what information we collect, how we use it, who it may be shared with, and what steps we take to protect your data. pkjok always respects your privacy and is committed to the responsible management of your personal information.
This privacy policy has been prepared in accordance with the applicable laws and regulations of Bangladesh. If you have any questions or concerns, contact us directly: [email protected]
What Information We Collect
When you open an account, play games, or carry out financial transactions on pkjok, we collect various types of information. This information falls into two main categories:
2.1 Information You Provide Directly
When you share information with us yourself, we may collect the following:
- Full name, date of birth, and national ID or passport number (for age verification).
- Email address and mobile number (for communication and account verification).
- Current address and postal code.
- Payment information — bKash, Nagad, or Rocket account details (for secure transactions).
- Password and security question answers (stored in encrypted form).
- Information provided when contacting us via live chat or email.
2.2 Information Collected Automatically
While you use our platform, the following information may be collected automatically:
- IP address and device information (operating system, browser version).
- Login time, session duration, and time spent on the platform.
- Gaming history — which games you played, bet amounts, and outcomes.
- Financial transaction records — history of deposits, withdrawals, and bonus usage.
- Browsing information collected through cookies and similar tracking technologies.
- Referral source — where you came from before arriving at our site.
We never store your full payment card number or PIN. All financial information is kept secure using industry-standard encryption technology.
Purpose of Data Use
pkjok uses the information collected only for the following lawful and transparent purposes:
Account Management
Information is used for registration, age verification (21+), login security, and account recovery.
Processing Financial Transactions
To securely complete deposits and withdrawals via bKash, Nagad, and Rocket, and to prevent fraud.
Providing Customer Support
To provide 24/7 live chat and email assistance and to resolve your complaints.
Meeting Legal Obligations
To comply with anti-money laundering (AML) regulations and to follow government directives.
Improving Our Services
To analyze platform performance, develop new features, and improve the user experience.
Responsible Gaming
To monitor gaming patterns, identify problematic behavior, and provide timely support.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the pkjok website to improve your experience. Cookies are small text files stored on your device.
4.1 Cookie Types and Purposes
- Essential Cookies: Required for the basic functioning of the platform. Without them the site cannot work properly. Used for login sessions and security verification.
- Functional Cookies: Remember your preferences — such as language selection or display settings — so you do not have to reset them each time you log in.
- Analytics Cookies: Used to understand how users navigate the platform. This information helps improve the site.
- Security Cookies: To detect and prevent fraudulent activity and to monitor multiple login attempts.
4.2 Cookie Controls
You can decide to accept or reject cookies by changing your browser settings. However, disabling essential cookies may limit some features of the platform.
Sharing Information with Third Parties
pkjok never sells your personal information to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:
- Payment Processors: The minimum information required to complete financial transactions via bKash, Nagad, and Rocket is shared. These organizations have their own privacy policies.
- Technology Partners: We work with trusted technology service providers to operate the platform. They may only process information in accordance with our instructions.
- Legal Obligations: Providing information in response to a lawful order or judicial direction from a competent authority is a legal responsibility.
- Fraud Prevention: Relevant authorities may be notified about suspected money laundering or fraudulent activity.
- Business Restructuring: In the event of a future merger or acquisition, information may be transferred — however, the protections in this Policy will remain in effect.
pkjok never sells or rents your information to advertisers, data brokers, or unrelated third parties.
Data Security Measures
pkjok uses multiple industry-standard layers of protection to ensure the security of your information:
SSL Encryption
All data transfers are encrypted using TLS/SSL technology.
Firewall Protection
Advanced network firewalls to prevent unauthorized access.
Two-Factor Authentication
A two-step verification method to add an extra layer of security to your account.
Regular Audits
Security measures are regularly reviewed and tested.
However, no method of transmitting information over the internet or electronic storage is one hundred percent secure. We strive to ensure the highest level of protection, but a complete guarantee of security is not possible.
Data Retention Period
pkjok retains your personal information only for as long as it is necessary or legally required:
- Account Information: For as long as your account is active and for the legally required period after it is closed.
- Financial Records: Transaction records are kept for the period required under financial regulations.
- Communication History: For a set period to monitor customer service quality and resolve disputes.
- Cookie Data: Until the end of the session for session cookies, or for the defined period in the case of longer-term cookies.
After the retention period, information is securely deleted or anonymized so that you can no longer be identified.
Your Privacy Rights
As a user of pkjok, you have the following rights over your own information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
If any of your information is incomplete or incorrect, you have the right to request that it be corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted, unless a legal obligation requires otherwise.
Right to Restrict Processing
In some cases you have the option to request that the scope of use of your information be limited.
Data Portability
You have the right to receive the information you have provided in a structured, commonly usable format.
Right to Object
You have the right to object to the processing of your information for specific reasons in certain circumstances.
To exercise these rights, contact us by email at: [email protected] — we will respond to your request as soon as possible.
Protection of Minors' Information
pkjok strictly operates for those aged 21 and above only. We do not knowingly collect or process the personal information of any minor.
Age verification must be completed at the time of registration. If we are informed or become aware that a minor has opened an account, that account will be closed immediately and the associated information will be securely deleted.
If a parent or guardian believes their minor child has provided information to pkjok in any way, please contact [email protected] immediately.
Changes to the Privacy Policy
pkjok may update this Privacy Policy from time to time. If changes are made:
- The "Last Updated" date at the top of the page will be changed.
- For important changes, a notification will be sent to your registered email address.
- Continued use of the platform after the updated policy is published will be considered acceptance of the new policy.
Review this page regularly so you are always up to date on how your information is being managed.
Contact Us
If you have any questions, concerns, or requests regarding your rights under this Privacy Policy, please contact us:
Also visit other important pages related to our privacy policy: Terms and Conditions and Responsible Gaming.